Return Policy
Refund & Return Policy
Return requests must be raised within 3 days of delivery. Products must be unused, unworn, with tags intact, and returned in the original packaging. Refunds will be processed only after the returned product is received and verified by our team. A return handling fee of ₹150 will be deducted from the refund amount.
Damaged & Defective Products
In case you receive a damaged or defective blouse piece, an unboxing video is mandatory for verification purposes. The video must clearly show the package from all sides before opening, capture the complete unboxing process, and should not contain any cuts or edits. Claims raised without a proper unboxing video may not be eligible for refund or replacement.
Non-Returnable Items
Certain items are non-returnable, including:
- Customized or personalized products
- Personal care goods
- Products marked as “No Return” in the product description
- Sale items
- Gift cards
If you have any questions regarding your item’s eligibility for return, please contact us before placing your order.
Refund Process
Refunds will be issued through the original payment method used during purchase. For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.
Raise a Return Request
To raise a return request, contact us at:
- +91 8088264761
- +91 7675882711
- support@atozstudio.in
You can also raise a return request by filling out the form below.